Joanna holds a key leadership role in the transformation of our national carrier as they look to build back, and thrive.
Recognised for her capabilities across global commercial, consulting & public sector organisations, Joanna has held leadership roles on strategic initiatives, with a strong focus on transformation and change. Some of her career highlights include delivering key initiatives across the New Zealand health sector, leading Fonterra’s Food Safety and Quality transformation following the organisation’s botulism scare in 2013, working on cross-agency activities in developing countries including a ‘First Thousand Days’ initiative in Africa, and leading a number of International Development programmes in Asia, Africa & South America.
Joanna enjoys coming up with creative ways to solve problems & is passionate about leveraging insights & evidence-based approaches. Her regular speaking engagements are well received & she is frequently called on to collaborate with industry leaders worldwide. She is known for her passion on the topics of culture and performance, and her strengths in delivering innovative solutions that offer win-win-win opportunities for all.
Air New Zealand has a proud heritage and legacy of innovation, plus a responsibility to continue to change. As the tourism and airline industries look to rebuild globally, Air New Zealand has made a choice to go beyond and change how they do things. Over the past 2 years they have experimented with some different ways of working, and are now choosing to adopt an enterprise agile operating model – which they call Full Potential. The focus of this is about empowering people, breaking down silos and reducing hierarchy. It’s also about nurturing the health of their people, whilst driving performance. If they’re successful they should see improved outcomes with customers, greater engagement with their people, and better commercial outcomes.
Hear from Joanna as she shares Air New Zealand’s journey so far, some learnings, and where to next for the organisation.